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YCDA Business Management Academy – Day 8: Conflict Resolution and Generational Management

November 4 @ 8:30 am - 4:30 pm

$1500

The Business Management Academy is an eight-course leadership development series designed to strengthen and enhance managers’ skills in communication, relationship building, finance, change, conflict resolution, and generational management.

 

2020 SERIES SCHEDULE

FEBRUARY 5

DAY 1: Leadership

Learn to create a work environment that inspires great work, excel at communication, engage in tough talks, and master coaching employees.

 

MARCH 4

DAY 2: Workplace Behaviors

Learn to engage individuals and build more effective relationships at work by developing a strategy to adapt to other communication styles.

 

APRIL 1

DAY 3: Customer Service, Succession Planning, and Diversity and Inclusion

Stay focused on internal and external customers. Apply long-term goals and objectives for succession planning. Ensure all employees feel accepted and valued through diversity and inclusion.

 

MAY 6

DAY 4: Management

Learn to successfully engage, motivate, and develop staff by understanding your influence style and learn how to adapt in order to bring out the best in them.

 

JUNE 3

DAY 5: Critical Thinking, Decision Making, and Negotiations

Learn to present convincing reasoning, make intelligent decisions, and negotiate to achieve the best possible outcomes.

 

SEPTEMBER 2

DAY 6: Team Building

Learn about the stages of team development, how to set team boundaries, norms, and dynamics.

 

OCTOBER 7

DAY 7: Financial and Change Management

Learn to understand budgets, profit and loss statements, balance sheets, cash flow statements, and the 20 essential change management principles.

 

NOVEMBER 4

DAY 8: Conflict Resolution and Generational Management

Learn to lead a multi-generational workplace and handle your own conflicts more productively by focusing on your reactions, destructive behaviors, and learning to choose a more productive response.

 

Register for all eight-courses for $1,500. Trainings are 8:30am-4:30pm. Lunch and materials are provided.

Details

Date:
November 4
Time:
8:30 am - 4:30 pm
Cost:
$1500
Event Category:
Website:
https://www.eventbrite.com/e/2020-business-management-academy-yakima-wa-registration-86435602213?aff=YCDAweb

Venue

Yakima Area Arboretum
1401 Arboretum Drive
Yakima, WA 98901 United States
+ Google Map
Website:
hrmsnw.com

Organizers

YCDA
Human Resources and Management Solutions